Fuji99's Privacy Policy — Your data is safe with us

1 What Information We Collect

Certain information is collected to create and manage your account on Fuji99. This Privacy Policy clearly states what data is collected and why.

Personally Identifiable Information:

• Full name, date of birth, and gender.
• Mobile number and email address.
• Current address and National ID Card (for KYC verification).
• Payment details — Mobile Banking/Nagad/Rocket number (only the last few digits, not the full account number).

Automatically Collected Information:

• IP address and device type.
• Browser and operating system information.
• Time spent on the platform and pages visited.
• Gaming activity, betting history, and transaction records.

2 How Your Information Is Used

Fuji99 uses collected data solely for specific, legitimate purposes. Here is what we do with your information:

Fuji99 never shares your information with third parties for advertising purposes. All use of your data remains strictly within the scope of this Privacy Policy.

3 Cookies & Tracking Technologies

Fuji99's website and app use cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly.

Types of Cookies:

• Essential Cookies: Required to maintain login sessions and run core platform functions. Disabling these cookies will prevent the platform from working properly.
• Performance Cookies: To analyse which pages are most visited and identify areas for improvement.
• Functionality Cookies: To remember your language preference, screen settings, and gaming preferences.

You can disable cookies at any time through your browser settings, though doing so may affect the functionality of certain features.

4 Sharing Information with Third Parties

Fuji99 may share information with certain third parties under limited circumstances and strict confidentiality agreements. This is never done for commercial purposes.

• Payment Processors: Only the information necessary to complete transactions is shared with payment providers such as Mobile Banking, Nagad, and Rocket.
• Regulatory Authority: We may be required to provide information to relevant authorities in accordance with legal obligations.
• Fraud Prevention: Limited data may be shared with specialized security firms to help detect fraudulent activity.
• Technology Partners: Certain technology partners involved in hosting and maintaining the platform may hold encrypted data.

In all of the above cases, third parties are contractually bound to comply with Fuji99's privacy standards.

5 Data Retention Period

Fuji99 does not retain data beyond what is necessary. However, certain information must be kept for a defined period to meet legal and regulatory obligations.

• Active account data: Retained for the duration the account remains open.
• Transaction records: Up to 5 years, as required by financial regulations.
• KYC documents: retained for up to 3 years after account closure.
• Gaming logs: retained for 1 year for security and dispute resolution.
• Customer support conversations: 2 years.

Once the retention period ends, data is securely deleted or anonymized.

6 Your Data Rights

Every Fuji99 member enjoys the following rights regarding their personal data:

7 Children's & Minors' Privacy

Fuji99 strictly prohibits collecting personal information from users under 18 and does not allow them to use the platform. Our registration process includes age verification.

• If a minor's account is identified, it will be closed immediately.
• Any data inadvertently collected from a minor will be permanently deleted.
• If you have any concerns, parents are welcome to contact our support team.

8 Security Measures

Fuji99 uses industry-leading security technology to protect your data. Our multi-layer security framework includes the following:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall Protection: Advanced firewall protection and DDoS mitigation are in place.
• Two-Step Verification: Two-Factor Authentication (2FA) adds an extra layer of security to your account.
• Regular Audits: Regular system audits are conducted by third-party security specialists.
• Anti-Fraud System: Our real-time fraud detection system instantly flags suspicious activity.
• Encrypted Storage: All stored data is kept in encrypted format — inaccessible even to our staff.

9 Privacy Policy Updates

Fuji99 may update this Privacy Policy from time to time. When changes are made, we follow the process outlined below:

• Registered members will be notified by email before any significant changes take effect.
• The effective date of the revised policy will be clearly displayed at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not accept the updated policy, you may request to close your account.

To learn about previous versions of our Privacy Policy, please contact our support team.

10 Contact Us

If you have any questions, comments, or complaints about this Privacy Policy, please contact Fuji99's dedicated privacy team.

• Live Chat: Log in to the platform and reach us via live chat — available 24/7.
• Email: [email protected] (for reference only — do not click)
• Response Time: Usually within 2–6 hours.
• Data Rights Request: Response within 72 hours.